SmartDelay Plus

More and more people are taking an ever increasing number of flights. As a result, the risk of airline delay increases. In the event that this happens to you, SmartDelay Plus is here to help make the wait more bearable.

Should you experience a significant delay, SmartDelay Plus can provide you complimentary access to one of over 1300+ airport lounges in more than 500 airports across 100+ countries.

Alternative Benefits

In the event that you experience a flight delay and an airport lounge is not available, we will compensate you with a PayPal payout to use at your leisure.

During the registration process we will pass your email address to PayPal, who will then credit your wallet with your compensation. If you do not have a PayPal account linked to the email address you used for SmartDelay Plus registration, PayPal will send you a link to register for an account.

Check the FAQ for more information.

Airport lounge access

You and your guests can enjoy a quiet and comfortable place to relax, whether you are travelling for business or leisure. Most lounges provide:

  • Complimentary snacks and refreshments
  • Free newspapers and magazines
  • Free Wi-Fi and device charging stations
  • Conference and business facilities

HOW IT WORKS

  • Flight registration must take place no later than the flight's actual departure time. You will need to register any additional or return flights separately. You will receive a confirmation email to acknowledge your registration.
  • In the event of a qualifying flight delay announcement, we'll immediately send you an email with your complimentary airport lounge access vouchers or PayPal payout where applicable*.
  • This benefit will not be provided if the reported delay does not meet the qualifying delay requirements**.

*A flight is defined as a single scheduled airline flight under a single flight number.

**Delay must be officially announced by the airline as outlined and reported to our flight status data service provider

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